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Matching Order Timing Standard Do as Romans Do
NINE ASPECTS
OF PROTOCOL

Order

Order of Shaking Hands person of high level. Introducing younger
person first and then the older person.
Introducing senior person first. Between Introducing men first and then women.
higher and lower level, only when the
higher level person stretches out his or The host should make introduction
her hand, should the lower level person first when meeting with guests. When
stretch out his or hers. Between older receiving VIP guests, the highest level
generation and younger generation, person of the host organization should
only when the older generation person make introduction.
stretches out his or her hand, should the
younger generation person stretch out During business communications, we
his or her hand. Between gentleman and must not forget introducing information
lady, only when the lady stretches out her of four aspects, namely organization,
hand, should the gentleman stretch out department, title and name.
his hand. Upon arrival of guests, the host
should stretch out his or her hand first. When Taking Elevator
At the departure, the guest should stretch
out his or her hand first. When taking elevator or escalator we
should stand on the right side, avoiding
standing side by side with others.
Order of Making Introduction
When we accompany guests moving in
Introducing senior person later. When and out automatic elevator, we should
introducing two persons, first introduce hold the door and make sure the guests
lower level person, and then introduce move in first. When we accompany the

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