General Known Issues

　　1. Issue:  When adding a 32-bit driver to a shared printer on a server running a 64-bit version of Windows, the model name may appear multiple times in Share this Printer.

　　Solution: To avoid displaying multiple model names, choose "Have Disk" when using the "Additional Drivers..." option and browse to the x86 driver INF file for the desired model to install it.

　　2. Issue: Uninstalling a driver installed from a web package.

　　Solution: The web package installer does not place an uninstall link in the Windows start menu. Please run KmUninstall.exe manually from \Program Files\Kyocera.

　　3. Issue: After upgrading previous driver versions to KX DRIVER 7.1 using the web package, and then removing the driver at a later time, USB plug-and-play will reinstall the previous driver version. This is a limitation in the way Windows handles device drivers.

　　 Solution:  Upgrade the driver to the current version after the plug-and-play USB setup finishes. 

　　4. Issue: If the KX DRIVER is uninstalled immediately after installation, the uninstallation fails.

　　Solution: Restart the PC and uninstall the KX DRIVER.

　　5. Issue: Status Monitor is not available from the client side in a server-client environment on Microsoft Windows Server 2008, 2008 R2, 2012 and 2012 R2.

　　6. Issue: USB connected print devices are unable to enter standby and log 0 page jobs.

　　Solution: Disable bidirectional support in the Ports tab of the Printer Properties window

　　7. Issue: The ICM profile is not installed automatically.

　　Solution: If your specific color printing needs require the ICM profile, please install it manually using Properties  Color Management  Add…

　　8. Issue: Pantone® is not available if the device firmware does not support Pantone. 

　　9. Issue: Japanese font substitution is not available if the device firmware does not support Japanese. 

　　10. Issue: KYOCERA Net Manager’s Windows authentication does not work in Windows Server 2008, 2008 R2, 2012 and 2012 R2.

　　Solution: Disable Internet Explorer Enhanced Security Configuration on the system.（企业文化部供稿）